Corporate Business Solutions – Getting Sophisticated With Time

Voice over internet protocol, or VoIP as it is commonly called, has metamorphosed the way one can communicate over geographical distances and in real time. It can be said that VoIP has had a hand in making the world a smaller as well as a better place. Businesses, for one, have been among the first categories of users to reap the wide array of benefits that this high-end technology has to offer. More and more businesses are realizing the tremendous scope that an adoption of VoIP can open up before them. As a matter of fact, the corporate business solutions have become high-end and innovative with the adoption of this very useful technique of sending voice as well as data over Internet networks.

But we would come to that later. First and foremost, we have to understand the rising significance of clear and distinct channels of communication for the proper functioning of any business establishment. There has to be a free flow of information; both within the organizational structure as well as outside. Colleagues within a particular corporate establishment should be able to communicate freely within their organization. Moreover, the organization as a whole should be able to have an uninterrupted channel of communication to connect with partners, suppliers or branch offices, which could be located almost anywhere in the globe. Moreover, a degree of cost efficiency is very much desirable in these channels. The latest corporate business solutions, powered by VoIP, can do all these and quite a bit more.

It can be said that these VoIP solutions have revolutionized the telecommunication domain and nothing is the same as before. High speed broadband connections have taken the place of traditional telephone systems. With special hardware and software of VoIP in place, the business users are able to make the most of these specialized business solutions. The support provided by broadband networks becomes important in this context. With the routing of voice and data over broadband internet connections, users are able to enjoy good call quality. In addition, the data congestion is also reduced to a significant extent.

As a matter of fact, there is more than one benefit of using corporate business solutions. Some of these benefits are mentioned below:

1. Lowering of infrastructural costs: With business VoIP solutions, there is a significant reduction in the telephone costs. The provision of free calls to certain areas offered by many providers of such services make them all the more valuable to potential users.

2. Availability of additional options: The solutions come with a number of highly innovative options that include features such as call waiting, call routing and voicemail. In this context, these solutions score a point over the traditional phone lines.

3. Flexibility in operation: The voip solutions on offer come with some very amazing options that enable their easy adoption by different businesses from diverse backgrounds. In addition, easy updation of these solutions as well as seamless integration with existing networks makes these solutions very much popular among business users.

So, the fact that many organizations having global presence are reducing their communication related expenditure through these solutions should not come as any surprise. Other business establishments that are making the most of corporate business solutions are the ones having call center operations.

The Fundamental MUST DO’s of a Small Business Marketing Strategy

The ultimate small business marketing strategy is really no secret if you stick to the fundamentals. As a small business owner, you are constantly being barraged with what someone is telling you is the latest and greatest marketing strategy. Before you waste your time and money on something new, you really need to ask yourself if you are doing the basics well.

Take a moment and remove yourself from your business and think of your business as your athletic team. It’s the beginning of the season and you are psyched about the year ahead. What is the first thing that you are going to do to prepare for the year? Do you start by practicing trick plays? Of course not! You practice the fundamentals.

  • If you’re a baseball team, you practice hitting and fielding.
  • If you’re a football team, you practice blocking, tackling, throwing and running.
  • If you’re a soccer team, you practice kicking and passing.
  • You don’t start running plays until your team is in shape!

Okay, now that practice is over and you have showered and cleaned up, it’s time to get back to your small business marketing strateg!

7 Critical Small Business Marketing Strategy Fundamentals

Is your team (staff) in shape? Do they know the fundamentals? Do you have them practice and rehearse the right way to do serve your customers or do you let them wing it and hope they’ll such a great job that your clients will be magnetically drawn back to your business?

Guess what? If you leave it to chance and assume clients will return, you risk taking your business into the world of mediocre results where you will join the legions of small business owners who are wondering where there next customer is coming from. Don’t leave your success to chance and then grasp for the magic bullet that will save your business. A powerful small business marketing strategy begins with the fundamentals. Here are 7 critical steps to your business success:

  1. Critical Fundamental #1: You must have a Unique Selling Proposition, which answers the question “Why should I do business with you?” Your USP is much more than we give good service or do a good job. Your competitors are saying the same thing. Your USP should have the prospect saying “Oh really? Tell me more!” It helps get your prospect interested in buying from you. Give them a powerful reason to do so.
  2. Critical Fundamental #2: Your business must be living your USP. If you make the claim, play the game by making sure everyone in your company lives the USP. If you claim great customer service but you let your phone ring 10 times before anybody answers it, your are not living a USP founded on customer service. FedEx doesn’t claim packages will usually get there overnight, they get them there overnight. If you make your clients go through 5 phone prompts to place an order, you are failing on a service claim. If your delivery driver doesn’t thank your customer, your competition’s will.
  3. Critical Fundamental #3: You must know the fundamentals of selling. It usually costs a huge amount of money to get a prospect to come to or call your business. Once they are there, doesn’t it make sense that you should have the skills to sell to them and maximize the value of the transaction? You do so by cross-selling and up-selling. Don’t expect the customer to ask for more , you must help them along. Sales training is one of the best investments that you can make in your company. Everybody who comes into contact with a prospect or client should know the basics of selling.
  4. Critical Fundamental #4: This fundamental is one of the most critical and obvious but most overlooked element of a successful small business marketing strategy! You must have a system to capture client and prospect information such as name, address, phone number, email address, buying history, preferences and other information relative to your business. Today’s technology makes that very inexpensive to do. When you have this information, you can develop a close relationship with your clients based on what THEY like.
    1. Here is a real world example: My wife and I eat out at a nice restaurant at least once a week and we like to go to different places. There is only one restaurant in the Cincinnati region that has ever even asked for my name and address. They send us coupons regularly so we eat there regularly. All of the rest are wondering how to get new clients in the door and spend a lot on advertising to get them there. Now that doesn’t make a lot of sense, does it? Why don’t the others ask about me and what I like? It is real easy and inexpensive but most business owners are out of touch when it comes to knowing their clients.
  5. Critical Fundamental #5: You must have a system in place to regularly communicate with your prospects and clients. You should be frequently hitting them with unique offers, birthday cards, newsletters and special customer only specials. Your customers DO WANT TO HEAR FROM YOU!!! The research proves it. If you don’t talk to them, you are communicating an attitude of indifference towards clients and opening the door for your competition to take them away from you.
  6. Critical Fundamental #6: You must leverage your marketing efforts by establishing joint ventures and alliances with other companies who have similar client profiles in a non-competing business.
    1. Look at this scenario: You own a restaurant and have 1,000 clients who know and trust you and like your food and service. The florist down the street also has a 1,000 clients who know and trust her. You approach her with an idea. You will pay for amailing to her list in which she endorses your restaurant and offer a special coupon for a free appetizer to her clients. You mail a similar endorsement for her shop to your list. You will both get a huge infusion of new business. Now doesn’t that make more sense than running an ad on the radio or in the paper?
  7. Critical Fundamental #7: First of all, notice all the above fundamentals don’t ask you to risk money on media advertising and any one of them can easily increase your sales 20% or more. However, if you choose to advertise in the media, TRACK YOUR RESULTS! Don’t fall in the trap of building a brand or getting your name out there. If you are investing in something, know your return on your investment. If you put $5,000 dollars into an investment portfolio, you expect a minimum return and you closely track your results. Do the same thing when you invest in marketing.

You Must Get the Fundamentals in Place
Or You Are Losing Business!

As we discussed earlier, a good small business marketing strategy starts like a sports team does in preseason, by getting back to fundamentals. If you are following these small business marketing strategy fundamentals, you should congratulate yourself because you are one of the few who are getting repeat business, referrals and new customers for a fraction of what the average small business spends to attract a customer.

If you are not doing so, get started. It is a lot easier and less expensive than you think and your returns will be huge and you will literally reap exponential increases in sales.

E- Business Solution Providers

With the growth of e-business over the past few years, the number of e-business solution providers has also grown. E-business can be compared to a 24/7 open shop or a showroom catering to its clients and buyers. Naturally a lot of maintenance has to go into it. This is where the e-business solution providers step in and take things in their hands to further enhance your business.

Conducting business online may sound very easy as you avoid a lot of unwanted hassles but a lot of skills and innovation goes to keep it going. E-business involves doing market research, getting qualified traffic, converting hits to business advantages and using information to generate new ecommerce from existing clients.

E-business solution providers with their in-depth research and skills will provide you with tactics and strategies to make your business profitable. The first step for them would ideally be to understand your business and requirements. Then a research will follow to find out the predicted market potential, the best keywords and phrases, competition for keywords, search engine relevancy etc

The next step for an e-business service provider would be to find a way to get the visitor on your website to take steps to benefit your business. This is done by understanding the psyche of the visitor and creating an automated website, attractive and user-friendly for the visitor. Efficient e-business solution providers will definitely go for internet marketing to get more visitors to visit your website. Website launching if required is also taken care of by the e-business service providers. Site-management and promotion is also very important. The content, images and the layout of a website has to be continuously improved and worked upon keeping up to date with the market.

Some e-business solution providers also offer BPO services which can be used for telemarketing and cross-selling to maximize profits.

E-business solution providers offer services to support, guide and help you at each step. Outsourcing e-business solutions will help you save time and resources while you can focus on other business objectives.

INDIA

Technology Center

Binary Semantics

Plot No. 38, Electronics city

Sector 18, Gurgaon-122 015, India

Phone: +91.124.4017660

Fax: +91.124.2397655

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